Return & Refund
Do you need some help?
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You can contact us by calling +31(0)85-0608832
from Monday till Friday from 09.00 - 06.30 pm,
or send an e-mail to sales@delftbluefragrance.com.
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We are glad to help you!
1
Refund Time
We will make the reimbursement without undue delay, and no later than:
- 14 days after the day we receive the returned Products;
- or 14 days after the day we receive evidence that you have returned the Products;
- or If there were no Products supplied, 14 days after the day we receive and confirm your communication of order cancellation
2
Refund amount
We will reimburse you the price you paid for the products, excluding the costs of delivery. Should you have any questions or require assistance with your refund, please do not hesitate to contact us.
3
Refund Procedure
We will make the reimbursement using the same method of payment as you used for the initial transaction unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement.